How do I use transparent backgrounds?

Modified on Fri, 07 Jun 2024 at 10:21 AM

We recently updated our Website, so some of the images in our Knowledgebase Articles are out of date.  We are working on updating these articles, but note that even if the images are slightly different, the general information is the same.


Timer Backgrounds: Transparent vs. Solid


Setting the background to transparent allows your email's background to show through the timer design.  Below is a side-by-side comparison of transparent versus solid.


Timer with Transparent Background
Timer with Solid Background



Where do I find the option for selecting a transparent background?


During the process of creating a new timer, you can set the background option to transparent.




What is a matte color?


Upon selecting transparent, you'll notice that you have the option to select a matte color.  In order for the edges of the timer to seamlessly blend-in with your email, you need to select a matte color which matches your email's background.  Matte colors are applied to the tiny, semi-transparent pixels which trace the outer edges of the image’s shape.  Selecting an appropriate matte color will help maintain a great appearance for your transparent timer.


Examples of different matte colors on an email with a green background:


Matte color: Green
Result: “DAYS” has clean edges.
Matte color: Yellow
Result: “DAYS” has uneven edges.



We hope that the transparent backgrounds help you integrate your timers more seamlessly than ever!


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