On March 15, 2016 MotionMail changed to a new help desk system. After you submit a ticket you will receive 2 emails:
- MotionMail User Activation - This email will include a link that will allow you to set up a password for your new MotionMail Support Account. Your password/email does not have to match the credentials you used for your actual MotionMail Account.
- Ticket Received - This email is an acknowledgement that we have received your ticket. This ticket includes a link that will take you directly to your ticket. (Note that you will need to have followed the instructions in the user activation email before you can view the ticket)
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article