Why is my credit card getting denied?
Modified on: Fri, 11 Mar, 2016 at 5:19 PM
We're not sure either!
It could be because of your banks fraud protection, or possibly because you recently made changes to your billing information. Our payment system (Stripe) relays reasons for declined charges directly from your credit card provider. If all the information seems correct, your best bet would be to contact your bank to inquire on the decline and to ask for future charges to be accepted. We currently do not offer alternative payment methods. For more information from Stripe: https://support.stripe.com/questions/why-was-a-customers-charge-declined
Did you find it helpful?
Sorry we couldn't be helpful. Help us improve this article with your feedback.